Delivery Policy

Delivery Processing Time
All orders are processed within 2-3 business days.

Delivery Date
Dates can be selected if you wanted to schedule the delivery of your orders. You can select a date between 2 to 12 days. This is displayed at checkout.

Delivery Time Slot
There are two time slot per day to choose the delivery. The first slot is 10:00am to 2:00pm and the second slot is 3:00pm to 7:00pm. This is displayed at checkout.

Delivery Rates and Estimates
Delivery charges for your order will be calculated and displayed at checkout.

Delivery method Estimated Delivery Time Delivery cost
Free Delivery (QAR250 Minimum Order*) 2-3 Business Days Free
Standard Delivery 2-3 Business Days QAR15

*Disclaimer: Free delivery will only be available for all purchases of QAR250 and above.

Delivery Confirmation and Order Tracking
You will receive an order number and delivery confirmation upon completion of your online purchase.

Kids Store QA is not liable for any products damaged or lost during delivery. If you received your order damaged, please contact our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy
To learn more about our Return Policy by visiting this link:

For more information, email us at: or our help center